We aim to dispatch (get the order out of the warehouse) all orders within 24 hours. 95% of orders are dispatched same day. We cut off order processing by 3pm AEST
Delivery is via Australia post from Perth ( If you need it fast we offer a very low fixed rate express postage service). Standard postage is approximately 2 -10 business days (on top of the 24 hour dispatch time).
If you require urgently we suggest you use Express (available at checkout). This is two days FROM the dispatch time so allow 2-3 days from date of order.
Please note - shipping times are estimates and we never guarantee delivery times as once it is with Australia Post it is literally out of our hands!
If you put an incorrect address and Australia Post return to us or you do not collect from your post office and it is returned we incur a hefty return fee. Please check your address is correct and accessible. Any orders returned will incur the return fee charged to us and the cost to post it out again. We would like to not charge this but we simply can’t afford to absorb this cost when it is user error not ours.
Any questions please drop us a line at firstname.lastname@example.org.
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